Shipping & Returns
Flat rate for any weight
Orders Over 90€
Europe 48h
0€
Spain and Portugal 24h
0€
Spain cash on delivery 24h
4.9€
Orders under 90€
Europe 48h
7.5€
Spain and Portugal 24h
3.9€
Spain cash on delivery 24h
7.9€

Orders received before 12:00 CET on a business day will be shipped the same day, orders received after that time will be shipped the next business day.
As our warehouse is in the European Union you will have no customs or import tax for your order.
If you have some in-stock and some backordered items we will ship your order once all the items are in stock. If you need in-stock items ship now, please process 2 separate orders: one for the in-stock items and one for the backordered items.
We don't charge VAT to companies with valid Intracom VAT Number. Customers in Europe without EU VAT Intracom number will be charged with VAT as stated in European legislation.
Minimum order amount is 10€
Shipping:
  • Express delivery Europe. Delivery time is 1-2 Working Days.
  • Express delivery Spain and Portugal. Delivery time is 1 Working Day.
  • As our warehouse is in the European Union you will have no customs or import tax for your order.
  • Tracking available for all orders.
  • All Express Delivery Orders are shipped with DHL, TNT or Fedex. (Nacex for Spain and Portugal)
Payment:
  • PayPal (requires to be registered user)
  • PayPal Credit Card. Is not needed to be PayPal user or register
  • Bank Transfer. The orders will ship when we receive payment.
15 days return warranty:
  • If products don't function upon receive you can return them for free to us, within 15 days (not including shipping time).
  • Products will be returned to us only after receiving our instructions. This is needed in order to make sure we return a new product to you.
  • If a defective product requires replacement, please contact us by email giving details of the reason and your order number.
  • We will replace the defective product at no charge and cover the cost of shipping the new product to you if the cause of the malfunction is based on product design or manufacturing. However the cost of returning the defective product to us is not covered. We reserve the right to examine all failed returned products to determine the cause of failure and patterns of usage and decide whether any product's components are defective an can be replaced for free.

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